PROGRAMME OVERVIEW
The Distribution process accounts for over 50% of the total cost of sales for most organisations that have a high coverage of their market. From this perspective, it is critical to have the people and organizational capacity to measure and manage this critical path to customer service and profitability for the business. Distribution Management has not been an area of strength in the tertiary education system in Zimbabwe and in in-house training efforts in most businesses. Zimbabwe has a national competitive disadvantage in this area. We seek to address this through a modular block release programme that hones the essential transport and distribution management competencies.
The Logistics and Supply-chain Management Programme is an essential response to the brutal fact of cut-throat competition. The post-hyperinflation era in Zimbabwe ushered in a liberalized economy, hard currency trading environment and cut-throat competition from the region and beyond. This operating environment demands that Distribution/Logistics Managers deliver real value for shareholders.
PROGRAMME OBJECTIVES
This programme will –
- Build awareness of the World Class Distribution Management Techniques;
- Develop a deeper understanding of the distribution performance indicators;
- Afford participants an opportunity to work on real- life distribution challenges and deliver value adding solutions under the guidance of tutors;
- Build safety conscious managers who will always safeguard the reputation, human and material assets of the organization by adopting safety principles in distribution; and
- Create a breed of strategic managers that will be able to handle materials and warehousing in a manner that reduces waste for the business and reduce inventory carrying costs.
TARGET POPULATION
The Logistics and Supply-chain Management Programme is designed for –
- Distribution / Logistics Managers; and
- Sales Managers who have responsibility for Logistics
- Warehouse Managers
- Procurement Managers
THE LEARNING PROCESS
This programme is intended to be a major learning experience. It will provide an opportunity for updating and acquiring skills and competencies as well as giving time for reflection and self-evaluation in a different and informal atmosphere. The learning process is deliberately diverse and includes:-
- Class lectures and case study discussions;
- Syndicate discussions;
- Informal interchange with Faculty and programme participants;
- Experiential “Action-based” learning through a Business Project; and
- Ongoing progress feedback in the form of practically oriented assignments.
PROGRAMME STRUCTURE AND FACILITATORS
1. Structure
The formal delivery of the programme will be spread over a period of thirty (30) training days – modular form, block release.
The intention is to provide a period of time between study blocks for back-at-work reflection and consolidation as well as for researching the Business Project. The programme will cover the following areas:-
- Inventory Management, Warehouse Management;
- Supply Chain Management and Third Party Distribution;
- Customer Service;
- Research Methods & Statistics;
- HR & IR for Distribution Managers;
- Transport Management, Financial Issues in Transport Management;
- Health & Safety in Distribution;
- Strategic Management; and
- Law of Carriage.
2. Facilitators
Our lead facilitator is a leading Professor of Logistics with a South African University. He is Logistic Consultant to many world class organizations the world over. In Zimbabwe, he has been the skills development consultant for one of the premier distribution organizations for several years now.
He is supported by experienced specialist Practitioners in local Industry and Commerce with intimate knowledge of local issues.
INVESTMENT
The fees is $120 per delegate per day, covering tuition, lunch and three teas. Thus the total fees for the whole programme is $3 600, payable as 25% deposit ($900) plus six equal monthly instalments ($450).