Description

Communication plays a pivotal role in the day to day running of any business. As such, it needs to be properly managed as it has the power to either make or break business contacts.

(Charles, 1998) considers communication as the heart of business and the most important of all entrepreneurial skills. The destiny of business depends on the quality of communication. The ability to transmit information helps both clients and employees feel they can communicate with and ultimately trust each other.

This two-day workshop enhances the participants’ ability to inculcate good communication culture, at the same time taking note of the barriers that affect communication.